Fault reporting, common-area maintenance and warranty tracking from a single line.
Free for 2 years
Handing over the key does not mean our responsibility ends. For two years after handover we provide free technical service for defects arising from workmanship in plumbing, electrical, joinery and paint. You can report a fault via the mobile app, phone or WhatsApp; the average response time is 48 hours.
Annual maintenance check
Every year our technical team checks your apartment's wet-area joints, window seals, boiler and ventilation servicing and sends you a report.
Statutory warranty and documents
Statutory liability periods apply to the structure's load-bearing system; manufacturer warranty documents for built-in appliances, doors and the boiler are in your handover file. You can always reach all documents in the digital archive.
Working with us
Within this service you can have a free preliminary meeting according to your needs. Call our sales offices or book a time on the appointment page; our team will present a written plan for your project and budget.
Scope of service
- 48-hour response
- Annual maintenance report
- Digital document archive
- Mobile fault reporting
After-Sales Services — get a quote
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